Payers
Risk → Payers is available to Partner, Partner risk and Partner group users. Payers are usually created through the API (POST /v1/payers); use this page for individual checks and fixes.
Row actions: Payment (magnifier) shows the payer’s pay-ins and payouts with totals, Edit (pencil), and account display names (aliases, view only).
Add or edit a payer
Section titled “Add or edit a payer”Click Add payer (or Edit) and fill in:
| Field | Required | Notes |
|---|---|---|
| Partner | ✓ | Cannot be changed later |
| Bank | ✓ | |
| Account number | ✓ | Digits only |
| Account holder (TH) | ✓ | As on the bank account; used for matching |
| Account holder (EN) | Helps matching when the bank sends English names | |
| Referral code | Must be an existing referrer’s code | |
| Status | ✓ | Active or Inactive |
Click Save. Inactive payers cannot make new payments (payer_inactive). The console cannot delete payers; deactivate them instead. To add or remove aliases, contact support.
Errors such as “ref code not found” (unknown referral code) or “Customer is invalid” (on the blocked list) end with a reference ID; see Troubleshooting.