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Team

Partners → Team is available to Partner (owner) users only. It lists every user of your partner account with their role and user ID.

  1. Click Add user.

  2. Pick the Role first: Partner operator (payments and slip confirmation) or Partner risk (overview, payments, payers, daily summary).

  3. Enter Name, Phone number and Email (the sign-in name).

  4. Set the New password and Repeat new password, then click Save.

    Add user dialog with the Partner operator role selected (Thai interface)

  5. Give the user their email and password through a secure channel. They should change the password and turn on 2FA right away.

The page can only add users. Ask support to deactivate a user (for example when someone leaves), change a user’s name, email or role, reset a password or 2FA, or add another Partner or Partner group user.