Withdrawals and add funds

Both pages are under Payments → Balances and are available to Partner users. How the balance changes is explained in Balance, withdrawals and add funds.

Partner withdrawals

1. Check your available balance on the Overview and that no request is still awaiting approval or processing.

2. Click Request withdrawal.

3. Enter the amount in THB (the withdrawal fee is deducted from it).

4. Under Paid to choose Bank account (bank, account holder, account number) or Crypto wallet (currency, network, wallet address).

5. Add a Note if needed and click Save.

   

The request is Awaiting approval and the amount is held. Messages you may see: “Exceed Balance” (above available balance), “Existing Settlement is processing” (another request is unfinished), “Exceed daily settlement limit” (daily limit reached).

Caution

Double-check account numbers, wallet addresses and networks. Crypto sent to a wrong address or network cannot be recovered.

Partner add funds

1. Transfer from your company account to the account the provider gave you, and keep the slip.
2. Click Add funds, enter the amount and date, the source bank account, a note, upload the slip, and click Save.

The request is Awaiting approval (still editable). When the provider confirms the money arrived it becomes Completed and the amount minus the add-funds fee is added to your balance; otherwise it is Declined.